We look forward to the deliciousness of the holiday season for many reasons – special meals and drinks, seasonal treats. However, like with small children, your dog can potentially be at risk of getting hurt if not properly supervised. Not all dogs are great swimmers and not all pools are considered dog friendly.
Rule number one for pet pool safety is to never leave your pet unattended around a pool. This has the potential to be a very dangerous situation. If you are aware that your dog is not a great swimmer, then invest in a life jacket to improve buoyancy. This will keep your dog more visible if it is small and can provide an extra bit of safety. You should never just assume that all dogs can swim. Some dogs need to be trained to swim while some are naturals and for others it’s nearly impossible.
Chlorine and chemicals
Rule number one for pet pool safety is to never leave your pet unattended around a pool
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Placing an order
We sell an assortment of natural food, treats and toys for dogs and cats. We also sell supplements, grooming care items, apparel, and miscellaneous pet-related items (beds, poop bags, etc.) for dogs and cats.
Absolutely! We love meeting all of our four-legged friends! However, for the safety of all animals in the store, please keep dogs on a leash at all times except when using the self-wash tubs (there are tethers on the tubs to keep your pal secure during bath time).
In addition to meeting your pets during our regular hours, we also host numerous events throughout the year that are centered around our furry friends such as local veterinary clinics providing vaccinations. Check out our Calendar page to see what we have planned!
Pet Central Station carries many varieties of quality foods. The best food for your pet depends
on their specific health needs. Our team members are educated in understanding the nutritional
value of each of the pet foods we carry so that they can assist our customers in their pet food selection.
To get the best food for your pet, let a team member know their:
- Age
- Health concerns
- Previous food brand
- Special dietary needs or sensitivities
- The price point you are looking to stay within
From that, we can assist you in selecting a food and make more specific suggestions about feeding guidelines. Also, all of our foods come with a 45-day return policy. Should the first can/dry combination not work for your pet, you can return the unused portions (50% or more remaining) in the original packaging for a full refund.
Finally, we stress the importance of seeking a vet’s care/suggestions for any pet that has
potential medical issues before making any changes to your pet’s diet.
We welcome organizations and groups in our stores. To host an event, please email Kelly at hi@petmania.com with the details.
Yes! Our standard return policy is up to 30 days for unopened, unused product. However, if 30 days have gone by since your purchase and you feel there was some defect, issue with quality, or other concern, please come in and we will do everything in our power to ensure you are 100% satisfied.
To be eligible for a return, your item must be unused and in the same condition that you
received it (in its original packaging).
Shipping & delivery
We believe that it is important from a sustainability perspective that you merge your purchases so that we can send larger orders fewer times to reduce our environmental footprint.
Thank you for your understanding!
We will send an order confirmation to the email address you provided as soon as your order has been registered in our system. Please note that it may take up to an hour for this email to be sent.
Once your order has been packaged and sent from our warehouse, you will also receive a delivery confirmation that will let you trace your parcel.
If you are unsure that your order has been placed, there are different ways to check this:
– When the order was placed, you should have arrived on a page titled “Your order”.
– An order confirmation has been sent to your specified email address. Make sure that this email has not ended up in your spam.
– You can see your order on your account. By clicking here you will be redirected to “My Page”.
To keep our fast deliveries, you can only purchase products that are in stock. If you try to purchase more items than what we have in stock, the order will not go through and the system will automatically revert to the number of items in stock at the moment.
If you wish to cancel your order, contact our customer service department as soon as possible. Please give us a call for faster handling time.
In order to keep our fast delivery times, your order will be processed as soon as it has entered our system. Therefore, we can not guarantee that we can cancel your order.
It is not possible to add or remove items in an existing order. However, you can make another order and we will correct the shipping cost afterwards.
Contact our customer service and we will confirm when or if the change has been made.
In order to protect your privacy and personal information, we cannot place an order for you. We only accept orders made through our website.
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